The JCRQSN program is a monthly series of video conference training sessions produced by 
Joint Commission Resources  (JCR) in partnership with The Wellness Network.  The Wellness Network is 
the distributor of the series and has no  influence on the content.  

To learn more, please contact Customer Service at or call 1-888-219-4678.
To learn more please contact us at 888-219-4678.

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System Requirements

Desktop Browsers
​Chrome, Internet Explorer 8 if you use Windows XP, Internet Explorer 9 for versions of Windows newer than XP, Firefox, Safari, Opera for live programs. 
  • Note: Internet Explorer is not a recommended browser for accessing programs on their premiere date. To avoid issues. we recommend you use one of the other browsers. You can also download the program to your hard drive using the link under the video window. Downloading the program in advance is strongly recommended for group viewing on the premiere date.
  • Note: We do not support IE7 because Microsoft no longer supports IE7

Mobile Devices
iOS, Android 2.3, Android 4

PDF Viewer
Adobe® Acrobat® Reader® or Adobe Reader

Rendering Modes
Support for Flash and HTML5 on desktops (auto-detected), HTML5 on devices. Built-in download fallback adds basic playback to other devices (e.g. Blackberry, Android 2.2) for live programs.  Archived programs also support Windows Media Player.

Firewalls / White-Lists / Black-Lists
In order to view the video, your organization's IT department may need to white-list the domain name http://*

Downloads / Upgrades
The links below were valid as of February 25, 2013. Please report broken links. Microsoft Internet Explorer comes pre-installed on all Windows PC's.

Chrome [download]
Microsoft Internet Explorer [download]
Firefox [download]
Safari [download]
Opera [download]
Flash [download]
Windows Media Player [download]
Adobe Reader [download]

Connection Type
Your computer must be connected to the internet via DSL, Cable, Corporate LAN, or better. Avoid using a wireless** connection to the internet, as this may result in poor performance. (** please note that terms "WIFI" and "Wireless" are often mistaken as being synonymous. You should not have problems on a WIFI connection like the one provided by your WIFI enabled router at home. "Wireless" is a term used by phone companies to describe 3G, 4G or "data plans". Typically, your smart phone uses a "wireless" connection.)

Limit the number of users attempting to view the program at the same time from your local internet connection.

The Frequently Asked Questions link provides additional information.