Video Samples

View a video sample of the following programs:

Health Information Technology: Solutions to Patient Safety

Health Information Technology systems, such as electronic medical records, must be designed to support performance measurement activities and relieve nurses and other clinicians from the burden of manually paging through patient records to obtain needed data. These systems need to be designed with the capacity to identify, aggregate, and transmit data elements integral to performance measures.

Learn how The Joint Commission’s standards can serve as a framework to improve information management, with a focus on electronic medical records, to better support quality of care and patient safety.

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Patient Identification:  Improving Accuracy

Throughout the healthcare industry, the failure to correctly identify patients continues to result in medication, transfusion and testing errors, wrong person procedures, and the discharge of infants to the wrong families. Because patient misidentification is identified as a root cause of many errors, The Joint Commission listed improving patient identification accuracy as the first of its National Patient Safety Goals.

See how this activity will explore best practices and innovative programs to help improve patient identification accuracy in your facility.

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Accreditation Update:  Managing Data and Performance Improvement

Providers of health care services desire better patient outcomes and, therefore, are concerned about improving the safety and quality of the care, treatment, and services they provide.

Learn how to achieve better care is by measuring the performance of processes that support care and then using that data to make improvements.

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Accreditation Process Update: Using Tracers to Achieve Results

The Joint Commission’s on-site survey process includes tracer methodology, and health care organizations that use tracers internally are finding it to be a very useful tool.

See how tracer methodology supports continuous service readiness at Children’s Hospitals & Clinics of Minnesota.

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Vital Signs: Rapid Response to Patient Condition Changes

In its 100K Lives Campaign, The Institute for Healthcare Improvement recognizes the importance of implementing a Rapid Response System.

Rapid Response Systems are critical, but executing them is probably the biggest challenge to your organization.

See what Peter Angood, Vice President and Chief Patient Safety Officer, The Joint Commission has to say about Goal 16 and the importance of recognizing the deteriorating patient and mobilizing resources to help support that patient.


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An Overview of the 2009 National Patient Safety Goals

One of the most pressing challenges in today's healthcare environment is patient safety.

See how Midwest Regional Medical Center has educated and empowered their staff to help their facility meet the National Patient Safety Goals.

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Designing and Maintaining a Safe Environment of Care

Is your organization in compliance with The Environment of Care Chapter in The Joint Commission’s CAMH?

Will you be ready for 2009 when the Life Safety and Emergency Management requirements of the EC chapter are placed into their own chapters?

Does everyone at your facility participate in activities that make the care environment safe?

See some of the most common safety issues encountered by Joint Commission surveyors, and learn how your entire organization can provide a safe, functional and effective environment of care for your patients.

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Medication Reconciliation: Finding Solutions Through Process Mapping Medication Errors:

  • Omissions
  • Duplications
  • Dosing errors
  • Drug interactions

The process of medication reconciliation can help you to avoid these potentially life-threatening errors.

Hear how Richard Bailey, MD, St. Clare’s Hospital used process mapping to design a brand-new approach to medication management in an all-digital hospital environment.

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Technological Solutions to Patient Safety 

Communication systems that transmit information across settings and care providers bring consistency and coordination to care practices, leading to safer patient care.

The effective and appropriate use of technology makes critical patient information available on a timely basis:

  • Enabling appropriate patient management
  • Eliciting patient care reminders
  • Raising flags about medication dosages, therapeutic uses and interactions
  • Enabling communication among providers

See what Dr. David Jaimovich, Chief Medical Officer, from Joint Commission Resources has to say regarding technology and the human factor in patient care.

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The Joint Commission Resources Quality & Safety Network series is developed by Joint Commission Resources. NBC and MCN Healthcare are the distributors of the series and have no influence on the content. To learn more, please contact Customer Service at or call 800-538-6264.